TechiLogic IT respects your privacy. This policy explains what information we may collect through our website and related online forms, how we use it, and how you can contact us with privacy questions.
Who We Are
This website is operated by TechiLogic IT, LLC, a managed IT services provider based in the Phoenix, Arizona area.
Website: https://techilogic.com
Email: helpdesk@techilogic.com
Phone: 602-428-0500
Information We Collect
We may collect information that you voluntarily provide when you use our website, submit a form, request support, contact us, or access one of our client or reseller portals. This may include:
- Name and company name
- Email address and phone number
- Website, business location, number of users, and technology needs
- Support request details or information you choose to include in a message
- Billing or account-related information when using linked billing systems
We may also collect basic technical information automatically, such as IP address, browser type, device information, referring page, pages visited, and similar website usage data.
How We Use Information
We use information for reasonable business purposes, including to:
- Respond to inquiries and support requests
- Evaluate technology review requests and potential client needs
- Provide managed IT, hosting, website, billing, and support services
- Operate, secure, and improve our website and related systems
- Maintain business records and communicate with clients or prospects
- Prevent fraud, abuse, unauthorized access, or security issues
Forms, Support Portals, and Third-Party Services
Our website may link to or embed forms, support tools, billing portals, remote assistance tools, reseller portals, analytics, security services, or other third-party systems used to operate our business. Information submitted through those systems may be processed by the applicable provider on our behalf or according to their own terms and privacy practices.
Examples may include systems used for support tickets, billing, remote assistance, website forms, email delivery, hosting management, website security, and analytics.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, security, analytics, embedded services, login sessions, preferences, or performance. You can usually adjust cookie settings through your browser, but some website features may not work correctly if cookies are disabled.
Embedded Content and External Links
Pages on this site may include embedded content or links to other websites. External websites may collect data about you, use cookies, embed additional third-party tracking, or monitor your interaction with their content. TechiLogic IT is not responsible for the privacy practices of external websites or services that we do not control.
How We Share Information
We do not sell personal information. We may share information when reasonably necessary to operate our business, provide requested services, work with vendors or service providers, process support or billing requests, comply with legal obligations, protect our rights, or respond to security issues.
Data Security
We use reasonable administrative, technical, and operational measures to protect information in our care. No website, network, or online service can be guaranteed to be completely secure, but we work to protect systems and data using practical security controls appropriate for our business and services.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business records, resolve disputes, comply with legal obligations, and support security or operational needs.
Your Choices
You may contact us to request that we review, update, or delete information you have provided to us, subject to our legal, security, contractual, and business recordkeeping obligations.
To contact us about privacy-related questions, email helpdesk@techilogic.com or call 602-428-0500.
Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children through this website.
Changes to This Policy
We may update this privacy policy from time to time. When we make changes, we will update the effective date below. Continued use of the website after changes are posted means the updated policy applies going forward.
Effective Date: May 23, 2026
Note: This policy is intended to describe TechiLogic IT’s general website and online-service privacy practices. Specific client services, vendor platforms, contracts, or support systems may have additional terms or requirements.