SMS Terms & Conditions

SMS Terms & Conditions

By opting in to receive text messages from TechiLogic IT, LLC, you agree to receive SMS or MMS messages related to the purpose for which you provided your consent. These messages may include support updates, service notifications, appointment or scheduling messages, account-related notices, billing-related reminders, or other business communications.

Consent to Receive Messages

You may opt in to receive text messages by providing your mobile number to TechiLogic IT through a form, support request, agreement, verbal request, written communication, account setup process, or other method where text messaging is offered or requested.

Consent to receive text messages is not required as a condition of purchasing services from TechiLogic IT. If you do not want to receive text messages, you may use email, phone, the support portal, or other available communication methods.

Types of Messages

Messages from TechiLogic IT may include:

• Support ticket updates or technician coordination
• Appointment confirmations or scheduling reminders
• Service outage, maintenance, or security notices
• Billing, account, or payment-related reminders
• Follow-up messages related to a submitted request or active service issue
• Other business communications related to TechiLogic IT services

Message Frequency

Message frequency varies depending on your relationship with TechiLogic IT, the services you use, active support requests, scheduled work, account activity, or the communication preferences you have selected.

Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, depending on your mobile plan. TechiLogic IT is not responsible for carrier charges.

Opting Out

You may opt out of receiving text messages from TechiLogic IT at any time by replying STOP to a text message from us. You may also contact us at helpdesk@techilogic.com or 602-428-0500 and request to stop receiving text messages.

After you opt out, we may send a final confirmation message to confirm that you have been unsubscribed. After that, you should no longer receive text messages from that messaging program unless you opt in again or otherwise request text-message communication.

Help

For help, reply HELP to a text message from us, contact the TechiLogic IT helpdesk at helpdesk@techilogic.com, call 602-428-0500, or visit https://support.techilogic.com.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery may depend on your carrier, device, coverage, network availability, and other factors outside TechiLogic IT’s control.

Privacy

We use information collected through SMS communications to provide services, respond to requests, manage support, communicate with clients or prospects, and operate our business. For more information about our privacy practices, please review our Privacy Policy.

We do not sell personal information. We may share information with service providers when necessary to deliver messages, operate systems, provide services, comply with legal obligations, or protect our rights and systems.

Supported Carriers and Availability

Text messaging services may not be available on all carriers, devices, or locations. TechiLogic IT does not guarantee that SMS or MMS messages will be available, timely, secure, or error-free.

Eligibility

You must be the account holder or have permission from the account holder for the mobile number used to receive messages. By opting in, you confirm that you are authorized to receive messages at the number provided.

Changes to These SMS Terms

TechiLogic IT may update these SMS Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

Effective Date: May 23, 2026